Language and the way we talk to our clients is so important, so when the folks at Glamour asked me to decode some of the techniques I was only too happy to help.
so if you read the above you can see that chatusse and Balayage are similar but not the same and that we need to update our language I never say toner it sounds so old fashioned I say glaze. Think about your salon language does it need an update ?
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