balayage and the photoshoot

we live in a digital age and we are hairdressers who need to showcase our work, but are we showcasing it well and doing enough? All the product companies have content for us to use but that isn’t always reflective of you. ive found Instagram a great tool to showcase before and afters and the video option is brilliant, but that’s not enough for me, and so for the last 4 years i’ve taken to doing my own shoots, and have learnt many things along the way.Collections can be shared over a huge army of platforms, you can submit them to trade magazines ,use them on your website ,in your shop window, put them up on facebook,instagram,and also on the many platforms dedicated to the hairdressing industry. You can also submit them for competitions.
Collections can be expensive, but there are ways to bring those costs down I think for my first balayage  one the costs where the photographer who is brilliant and i love working with hime and the MUA who again rocked it. here are my tips on shooting on a budget read more

The pro hair difference part 2

The Pro difference part 2
The other  month we where talking numbers, From decline in salon visits and how we under index in every colour except blonde to the shocking amount of women who feel they can get the same colour at home as the salon and those tricky mixers who do colour at home and in the salon .This month i’m going to share some ideas and thoughts on how to get women women back into the salon
Across all colour shades women have told us through a loreal professional survey that they want from colour, the biggest desire is that it looks natural, rich.even,different tones, subtle tones and many others but the stand out was natural read more

Balayage and smartbond

There have been may controversies over the bonding market in the UK especially over who was responsible for the final mix neither the colour houses or the bonding companies would take responsibility for the end product which left us the hairdressers responible and in a precarious position. With the help of The Hair Council and Just hair Insurance, Sophia Hilton and myself we finally managed to change that with some insurance companies,I myself have never been a fan of one size fits all and so I used them as stand alone treatments until L’oreal launched smartbond a bonding kit that had been tested on all its haircolour products finally it felt safe to use

I’ve been thrilled with the results, more shine,stronger feeling hair and clients have been loving it. Of course its brilliant in my prelightners for Balayage but also amazing in regular colour, because of the way it works their is less fade in colours which is brilliant and on those balayaged ends they feel stronger than ever. But like anything else its not a miracle if you wouldnt colour the hair inf front of you because its so damaged then dont think smartbond will make it okay, you will still need to focus on getting the hair back into good enough shape before attempting to colour and so your smartbond can be used as a stand alone treatment. You don’t need to increase the volume of developer or extend the development time, which is a huge thing for me and a win win for clients. read more

Brazilian hair and balayage

This summer, all eyes will be firmly on Rio for the Olympic games, but it’s the beautiful Brazilian girls’ hair colour that’s caught my gaze. I’ve just returned from my client Ana Beatriz Barros beautiful wedding and while I was there I was struck by how so many of the Brazilian supermodels have beautiful, healthy, done-but-not-done colour. This super natural, barely there colour is the new suit all shade – just as make-up has moved past contouring to non-touring, and Kate Moss is creating her favourite nude lip colours for Rimmel, barely there hair is the new colour to covet. Balayage is the perfect way to lighten up for a super natural summer look while keeping the hair lovely and healthy – a key element in the Brazilian girl look. Healthy colour is so important – there’s nothing sexier than a shiny, natural shade, and Ana’s Balayage gives sun kissed ends with some brighter shades around the face, which work really well for the camera as well as in real life.” ‘Healthy’ really sums up the Brazilian poster girl – healthy, strong body, beautiful healthy luxurious hair. If you’re not quite there on the hair strength then I can’t recommend Viviscal Professional enough, it’s a simple food supplement to feed your hair and I’m seeing amazing results in my clients who have been using it for at least 3 months. read more

The art of the consultation

the art of a consultation

A startling fact was shared with me recently by my friends at l’oreal professional
’97 out of 100 hairdressers claimed to give a consultation with every client at every visit’ well that sounds brilliant doesn’t it but then
only “7 clients out of 100 surveyed say they ever had one !” thats one massive shift in perception and if we are going to get those million women who say they would come back to the salon if they could get their colour shade right we are obviously not hitting the mark. The consultation is overlooked by many and and incredibly important part of any colour service.
Recently I decided to review my consultation process with people booking in and then not showing up which basically wastes my time and costs me money i decided to start charging for the consult, but that could be redeemed against the service if the client chose to book in. If its free it often has no value so i chose to add value to this aspect of colour and its been really effective. All new clients have to come in for a consultation and it also allows me to do a skin allergy alert test killing 2 birds with one stone so to speak. What does a consultation look like with me you might ask?
1.I always greet the client with a handshake and introduce my self, its gracious and a smile never goes amiss
2.I always offer to carry their handbag to the consultation chair, it shows indirectly, respect and that i am here to look after her
3.I always sit on a stool next to them and lower than them for the initial consult otherwise if i’m looming over them it can be intimidating for the client and I want her to be relaxed so we can talk freely, its a great time to offer them a drink
Hair colour is emotional and many clients come with a wealth of knowledge that they can dispart with from what gone wrong in the past and what they are looking for, don’t reject that use it
4.I’m a huge fan of Pintrest and have many boards from Balayage to red, blonde and brown with all varying tones. A picture tells thousand words and gives the client a massive choice of ideas to discus, to be honest i’m usually surprised if a client doesn’t bring in any images herself – its the 21st century guys
5.Don’t just ask the basics, like what do you want, ask leading open questions such as commitment for time and money someone might not realise the costs and time a certain look would be, I always ask whats their fantasy hair colour
6.In this fast paced world clients often think they can go from A to Z in one sitting, the reality is different I don’t have 8 hours to spend on one client and as Tracey cunningham explained in American Allure it took her 2 years to get Khloe Kardashian from sultry brunette to her now super blonde, so do talk about the journey and manage the expectation of the client
7.Always be truthful about what can be done in one appointment and talk about the journey of the colour service and especially fully quote the price
8.Consumers these day are say so make sure you are up to date on all the latest buzz words and trend, do know the difference between balayage and ombre make sure you know a baby light to a classic foil, strobing to contouring, we shouldn’t be caught out by something that is current or a micro trend
9.Women want to be advised this is where as a colourist I can upsell by diagnosing the right shampoo and treatments, where I can recommend someone to cut it , maybe it needs cutting first because the placement of colour is dictated by the haircut . We are the professional and we should know whats right for that client.
10.Finally once a plan of action has been agreed on you can then do your skin allergy alert test and then go book the appointment with a clear vision and make sure its 48 hours after the allergy alert. read more